I found a case study today on the fashion label Bastet Noir and thought it was worth sharing.
My personal key takeaways:

1. Most of the people they reached out to didn’t respond, but a few did. That’s something I struggle with – the sense of failure when I get no response. But in my own business, much like with Bastet Noir, I’ve found the few who do respond make it well worth the effort to reach out. Sometimes you just have to grind out some emails, or calls. The right person with the right audience can make a big difference for your brand.

2. Social Media takes time to get right. Bastet Noir spent almost a year studying Instagram and figuring out the best way to connect with their target audience, and it paid off. Do the research on the different platforms. See what has worked for others, and what hasn’t. Test things for yourself.

3. They explored multiple channels. It can be tempting to focus on one platform you understand well – and if that’s all you need, then great. But if social media isn’t paying off as well as you hoped, maybe there’s another platform you could also be on that would boost your current efforts. For myself, I’m taking another look at LinkedIn in 2021.

Read the case study here.  It’s a great behind the scenes look of how one brand successfully uses social media with no budget.

How do you convince your prospective clients and customers that your business is the right one for them?

How do you set yourself apart from the competition (including that jerkbag who has 500 glowing reviews on Facebook?)
                                                                                                                                                (Read on and find out!)